Matt Schneider
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Recent activity by Matt Schneider-
Sensor Support Form
Notice: The Sensor Support Form is intended to be used to report general sensor issues. To ensure your safety, please immediately report any medical events associated with the sensor issu...
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Where can I buy the FreeStyle Libre 2 system?
The FreeStyle Libre 2 system is now available with a prescription at participating pharmacies* or durable medical equipment (DME) suppliers. * Participating pharmacies are subject to change without...
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What are the levels for a low glucose alarm?
A low glucose alarm* is initially set to 70 mg/dL but can be changed to a threshold between 60 mg/dL and 100 mg/dL on the FreeStyle Libre 3 app**. * Notifications will only be received when ala...
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What are the levels for a high glucose alarm?
A high glucose alarm* is initially set to 250 mg/dL but can be changed to a threshold between 120 mg/dL and 400 mg/dL on the FreeStyle Libre 3 app**. * Notifications will only be received when...
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What would cause a signal loss alarm?
A signal loss alarm* notifies you when the FreeStyle Libre 3 Sensor has not communicated with the FreeStyle Libre 3 app** for 20 minutes. Signal loss could be caused by the Sensor being too far awa...
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What’s the FreeStyle Libre 3 app?
The FreeStyle Libre 3 app* is an app designed to work with the FreeStyle Libre 3 Sensor. Please visit http://www.freestyle.abbott/us-en/products/freestyle-libre-app.html for more information and...
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Where can I download the FreeStyle Libre 3 app?
The FreeStyle Libre 3 app* can be downloaded from the Apple App Store and Google Play. Please visit https://www.freestyle.abbott/us-en/products/freestyle-libre-app.html for device compatibility. ...
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How do I contact Abbott FreeStyle Libre support?
Contact Our Customer Care Team We are here to help. The new online sensor support service Need help with your sensor? Our online sensor support service makes it qu...
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Is there a User Guide or User Manual for FreeStyle Libre 3?
Yes, there is an online User Guide available in English and Spanish. Additionally, you can click below to download the .pdf, or watch this helpful video to gain deeper understanding of the device.
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Are other devices besides the app and sensor required?
No other devices are required besides the sensor and app on a compatible smartphone* for routine diabetes management. The FreeStyle Libre 3 system does not currently include a reader with a built-i...